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Service & UX Designer (Analytics & AI)

As a designer at Smartbi, you'll work right in the intersection of our customers' business needs and technology – ultimately finding ways to address complex business issues with data, analytics, and artificial intelligence.

About the role

We are looking for a service and UX designer to join our team. As a designer at Smartbi, you'll work right in the intersection of our customers' business needs and technology – ultimately finding ways to address complex business issues with data, analytics, and artificial intelligence.

In practice, you will:

  • Research our customers' business needs and strategic objectives through facilitating interviews with customer stakeholders and secondary research.
  • Compile research insights into concise, informative and captivating presentations – and then present these. This means, for example, finding out and defining value propositions, problem statements, target groups and user journeys.
  • Facilitate (and plan) workshops with customer stakeholders.
  • Design digital application and analytics UI/UX and facilitate feedback collection from end users – all the way from early wireframes to production-grade UI design. We mostly use Figma for prototype design.
  • Guide our own and clients' development and data science teams in implementation from a design perspective, making sure that user needs are constantly addressed.
  • Participate in Smartbi's design capability development.

In you, we would like to see:

  • Experience working in a service, UI/UX design or consultative position in a similar field. You may, for instance, have a background as a business, service or UI/UX designer. Experience in designing B2B/industrial/enterprise solutions is considered a plus.
  • Analytical, design-oriented business understanding and passion for solving complex business problems with technology.
  • Understanding of design thinking and similar principles and frameworks.
  • Experience with relevant UI/UX design and collaboration tools, such as Figma.
  • Basic understanding of software engineering principles and technologies – and enthusiasm to learn more about them (on a conceptual level – you won't need to write code). Understanding of enterprise analytics solutions and industrial software is a plus.
  • Excellent communication and presentation skills – verbal, written and visual.
  • Fluency in English; Finnish is a major plus.

What we offer:

  • Responsible role in a fast-growing and respected agency, with a lot of freedom to define your own role and way of working.
  • Challenging projects across multiple industries, with multi-national, well-known companies – and working directly with customer stakeholders from shopfloor to C-level.
  • Investments in our team members’ professional development, with the freedom to choose your desired learning areas.
  • Driven, professional teammates.
  • Flexible working environment (when it comes to remote work or working hours, for instance).
  • Competitive pay.

Applications

Send us your contact details and CV to work@smartbi.fi - we’ll be in touch.


Apply now